Sangoma Managed Services

We Built It. We Run It. We Get It – So You Don’t Have To.

Your business is growing and today’s data-driven environment can be demanding and time consuming. Our managed services enable you to focus on your productivity and profitability instead of ongoing IT maintenance and configuration. Let our team of experts architect, implement, manage and monitor your network and computing infrastructure.

Sangoma Managed Network Service

Ensuring your business networks with maximum uptime, all the time. With our network operations team maintaining and monitoring your entire network and proactively resolving issues 24/7/365, your network will always be optimized for high-performance.

Sangoma Connected Workspace

Secure, flexible, and maintenance-free, end-user desktop solution, fully managed and maintained in the cloud, which you can access from anywhere. Our dedicated engineering team handles the maintenance and stays on top of the latest security requirements, so you can use your IT resources for more important core business needs.

Our Managed Services

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Remote Issue Resolution

Network or software problems are identified and solved without dispatching technicians.

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Proactive Monitoring

Early detection to keep downtime to a minimum

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Increased Security

Includes native security tools protecting your business from cyber attacks, threats, malware and spam

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Centralized Control

A cloud management and monitoring network solution that works across hybrid solutions, carriers and providers, while providing both partners and customers a ‘single pane of glass’ to view the status of their complex network

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Access Efficiency

Ubiquitous connectivity with all the big names for connectivity as well as the small local provider to seamlessly create and integrate a full network experience anywhere for any location, from the densest urban centers to the most remote rural sites, no matter how many sites and where.

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Solutions

We own and operate a proprietary cloud communications platform and a carrier-grade international MPLS network. This gives us control over service delivery and feature innovation so that we can customize solutions to meet your needs.

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People & Processes

Our team of tenured IT and telecom pros have expertise in engineering, development, provisioning, account management and customer success. They work to optimize processes and deliver the best outcomes for your business.

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Accountability & Transparency

We strive to exceed your expectations with our managed solutions and white-glove customer service. We closely monitor and measure to ensure our service level agreements (SLAs) and customer satisfaction metrics surpass industry standards.

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Services

We deliver services over an enterprise-grade network and platform managed 24/7/365 by experts at our network operations center (NOC). We also leverage our tech vendors and consulting partners to ensure our solutions are top-notch.

Managed Service Providers Selling IT Services

Increase your value to your customers without anything to manage, no on-site servers, or support to deal with. We handle all the hardware, software, and support! You just handle the commission.

Eliminate the time and cost of self-hosting data centers and customer support. Keep your existing infrastructure while you migrate to Connected Workspace. There are no large upfront hardware purchases or capital expenditures to deal with as your business grows.

Our Motivation

At Sangoma, we get it. Managing technology isn’t your core business, but it’s ours. We specialize in implementing and managing network, connectivity and security services. And we’ve made it our mission to Empower Your Business as your technology partner. Just think of Sangoma as Your Competitive Edge!

Monitoring, Managing, Support By True Experts, 24/7/365

Our network is based on our nationwide, private, PCI/HIPAA compliant backbone, which hosts our SD-WAN, Security as a Service, Private Cloud integrations, Desktop-as-a-service and peering connectivity to major carriers and enterprises.