|
Robust, state-of-the-art facilities and equipment is what Integra provides.
Reliable data and voice networking, monitored 24/7 makes Integra the better choice.
Integra Telecom uses a locally based, redundant and ultra-reliable ATM network to support its state-of-the-art voice and data services throughout Minnesota. We're designed specifically for accommodating peak hour usage to assure business owners rapid data delivery and system reliability.
Voice Solutions:
Local Telephone Service
- Domestic and International Long Distance
- Enhanced Calling Features
- Integrated Voice and Data TI
Internet Solution:
- DSL-up Internet Access
- Dedicated Internet Access
- Digital Subscriber Line
Integra offers a series of quantifiable standards that we monitor every day.
A sample of these indicators are below:
| Order confirmation time |
Days |
| Ave. time to install basic service from date of sale |
Days |
| Calls received |
Count |
| Ave. call answer speed |
Seconds |
| Inquiries resolved on first call |
Percentage |
| Trouble Ticket resolution |
Minutes |
|
